DH88 Privacy Policy — How We Protect Your Information

DH88 (referred to as "we", "us", or "the platform") is an internationally licensed online betting and gaming service. We believe your personal data belongs to you — and protecting it is our responsibility.

This Privacy Policy applies to all users of dh88's website and mobile app. By accessing our platform, creating an account, or using any of our services, you automatically agree to the terms of this policy.

This policy has been published in Bengali for the convenience of our Bangladeshi users. In the event of any linguistic discrepancy, the English version shall prevail.

DH88 collects certain necessary information to keep its services running smoothly and to improve your experience. A breakdown by category is provided below:

We only collect data that is genuinely necessary to provide our services. Collecting unnecessary or excessive information goes against our policy.

DH88 uses the data it collects for the purposes outlined below. Transparency in every use of your data is a core principle of our Privacy Policy.

• Account Management: For account creation, login security, and profile management.
• Payment Processing: To securely process deposit and withdrawal transactions.
• KYC Verification: To verify identity for legal compliance and fraud prevention.
• Customer Support: To resolve your issues and answer your questions.
• Promotional Communications: To send you offers and updates, with your consent (unsubscribe option included).
• Platform Development: To analyze usage patterns and improve the quality of our services.
• Legal Compliance: To meet regulatory requirements and prevent money laundering.
• Responsible Gaming: To identify signs of addiction and provide timely support.

DH88 stores your data in accordance with the highest industry security standards. Our servers are housed in internationally certified, secure data centers.

Our Technical Security Measures:

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• AES-256 Storage Encryption: Data stored in our databases is encrypted.
• Two-Factor Authentication (2FA): An added layer of security for account login.
• Firewall & DDoS Protection: Servers protected against cyberattacks.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to your data.

Data Retention Period: Transaction records may be retained for up to 5 years after account closure, as required by law. After that, all data is securely deleted.

DH88 never sells your data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Providers: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
• KYC Service Provider: With licensed third parties for identity verification.
• Law Enforcement: When required by a valid court order or regulatory authority request.
• Anti-Fraud System: With fraud detection services (minimum data only).
• Cloud Service Provider: For data storage purposes only — they are not permitted to use the information for their own purposes.

We have Data Protection Agreements (DPA) in place with all third-party partners. They may only use data for the specific purpose agreed upon and are not permitted to share it elsewhere.

The dh88 website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and platform security — the platform cannot function without these.
• Analytics Cookies: For analyzing user volume and behavior — fully anonymized.
• Functional Cookies: To remember your language preference and personalized settings.
• Security Cookies: To prevent CSRF attacks and fraudulent activity.

Cookies can be disabled through your browser settings, though some features may not function as a result. Disabling essential cookies may prevent you from logging in.

As a dh88 user, you have several important rights guaranteed under international data protection law.

• Right to Know: You may request to see what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You can receive your data in a machine-readable format.
• Right to Object: You may opt out of marketing communications at any time.

To exercise these rights, email us at support@dh88.world. We typically respond within 30 days. Please note that legal obligations may prevent us from fulfilling certain requests in full.

DH88 does not knowingly collect information from anyone under the age of 18. Our platform is intended for adults only.

If we become aware that a minor has registered on our platform, the account will be closed immediately and all collected data will be deleted. If you believe your child has been using our platform, please contact us right away at support@dh88.world.

DH88 may update this Privacy Policy from time to time — due to changes in law, the addition of new services, or improvements to internal processes. For any significant changes, we will:

• The "Last Updated" date at the top of the page will be updated.
• We will send a notification to your registered email.
• A summary of changes will be displayed when you log in to the platform.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. If you object to the changes, please request account closure.

For any questions, concerns, or requests regarding the Privacy Policy, please reach out to our Data Protection Team:

If you are not satisfied with our response, you have the right to file a complaint with the data protection authority in your country. We take all complaints seriously and are committed to resolving them promptly.