We're Here for You

DH88 Responsible Gambling — Keep the Fun, Keep the Control

Betting is fun when it stays entertainment. But when it goes too far, it becomes a problem. dh88 always wants you to play in a healthy, mindful way.


24/7
Support Services
18+
Age Verification Is Mandatory
5
Self-Limit Options
Instant
Account Closure Option

1What Is Responsible Gaming?

At DH88, we believe betting is entertainment — not a source of income. Responsible gambling means enjoying betting while staying aware of your time, money, and mental state.

Responsible gambling means betting for fun, staying within a set budget, and keeping a clear head even after a loss. DH88 always encourages its users to play this way.

Online gaming is growing fast in Bangladesh — and so is the risk of addiction. That's why dh88 has built multiple safeguards into the platform, so you can stop and step back whenever you need to.

Keep in Mind: Betting is a game of skill and chance — there are no guaranteed wins. Never chase your losses by placing more bets.

The core principles of responsible gaming are: never bet beyond your means, don't make betting your only source of enjoyment, never prioritise betting over family and relationships, and seek help immediately if a problem arises.

2How to Recognize Signs of Problem Gambling

People often don't realize they've developed a problem until it's already affecting them. If you notice any of the following signs in yourself, it's time to take stock:

Warning Signs: If you're seeing these signs, get help now.

  • Constantly thinking about betting — unable to focus on work or studies.
  • Repeatedly placing bets to win back losses ("Chasing Losses").
  • Lying to or hiding money from family and friends to fund your betting.
  • Trying to stop betting but failing to do so.
  • Feeling restless, irritable, or anxious when not betting.
  • Betting with household money or borrowed funds.
  • Spending more time on betting at the expense of work, family, or personal interests.
  • Turning to more betting as a way to escape stress caused by betting.

If several of these signs apply to you, it may be an indication of a problem. dh88's support team is always here for you.

3DH88 Protection Tools & Features

DH88 provides several built-in tools to help users play responsibly. You can easily access them from your account settings.

Deposit Limit

Set a limit on your daily, weekly, or monthly deposits.

Loss Limit

Betting will be automatically stopped once your losses reach the set amount.

Session Time Limit

Set a time limit for how long you play in a single session.

Cooling-Off Period

Take a temporary break ranging from 24 hours to 6 weeks.

Self-Exclusion

Option to close your account for anywhere from 6 months to permanently.

Reality Check

You'll receive reminders at regular intervals about how long you've been playing.

These tools take effect immediately once set. Lowering a limit applies instantly, but increasing one requires a 24-hour waiting period — this is intentional.

4How to Set Your Limits

Setting limits on dh88 is simple. Just go to the "Responsible Gaming" section in your account settings to find all available options. The different types of limits are described below:

Limit Type Time Limit Time to Take Effect Change
Deposit Limit Daily / Weekly / Monthly Instant 24-Hour Waiting Period
Loss Limit Daily / Weekly / Monthly Instant 24-Hour Waiting Period
Session Limit Per Session Instant At Any Time
Cooling-Off 24 hours – 6 weeks Instant Upon Expiry
Self-Exclusion 6 months – Permanent Instant After 7 years

Before setting a limit, ask yourself: what's your monthly entertainment budget? Never spend more than that on betting. Always cover your household essentials first, then decide on a betting budget.

5Self-Exclusion — When You Really Need a Break

Self-Exclusion Is a Brave Decision

When you feel you can no longer control yourself, choose self-exclusion. It's not weakness — it's courage.

Once self-exclusion is active on dh88, you won't be able to log into your account. Promotional emails will stop. Any attempt to open a new account will be detected by the system.

Steps to Self-Exclude:

01
Go to Account Settings

Log in and click on the "Responsible Gaming" menu.

02
Choose Self-Exclusion

Choose a duration — 6 months, 1 year, or permanent.

03
Confirm

Takes effect instantly upon OTP verification.

Important: Your account cannot be reactivated while self-exclusion is active. Please think carefully before making this decision.

6Age Verification — Strictly prohibited for users under 18

Dh88 strictly prohibits anyone under 18 from participating. We verify every user's age at registration and again through KYC checks.

  • Date of birth is verified at the time of registration.
  • A national ID or passport is required to verify your age before your first withdrawal.
  • Re-verification may be requested at any time for accounts flagged as suspicious.
  • If a user is found to be underage, their account will be closed immediately and any deposited funds returned.

If you believe a minor you know is using dh88, please report it to support@dh88.world. Parents and guardians can also use browser-level access controls on family devices.

7Check in with yourself — are you doing okay?

Read the questions below and answer honestly. If you answer "Yes" to more than 3, please speak with dh88's support team.

Did you exceed your betting budget last month?

Do you find it hard to enjoy yourself without betting?

Are you betting more to try to win back what you've lost?

Are you hiding your betting from family?

Are you skipping sleep or work to bet?

Have you tried to stop betting but couldn't?

Your risk level:

Low (0–1) Moderate (2–3) High (4+)

This assessment is for awareness purposes only and is not a substitute for professional help. If you feel you may have a problem, please consult a specialist.

8Where to Find Support

You don't have to face this alone. Beyond DH88's own support, there are several other avenues for help.

Contact DH88:

Email: support@dh88.world
Live Chat: Available on the platform 24/7 Response Time: Usually within 24 hours

Our responsible gaming team will listen to you in complete confidence — helping you set limits, take a cooling-off period, or self-exclude. They can also connect you with professional counselling services if needed.

Keep in Mind: Asking for help takes courage. DH88 always cares about your wellbeing — not just your bets.


Why does dh88 believe in Responsible Gaming?

The Pillars of Our Commitment

Player Wellbeing Comes First

DH88 puts users' mental and financial wellbeing above profit. This isn't just a statement — our tools prove it.

Player Satisfaction94%
Easy Protection Tools

Set a deposit limit, session limit, or self-exclusion in just a few clicks. No complications.

Ease of Use98%
Complete Confidentiality

Your requests for help and any limits you set are completely confidential. No one will know.

Privacy Guarantee100%
24/7 Support

Day or night, dh88's support team is always here. Reach us anytime via live chat for help with anything.

Average Response Time< 5 minutes
Strict Age Verification

Access is strictly prohibited for anyone under 18. Age verification is enforced through multiple layers.

Verification Success Rate99.9%
International Standards

DH88's responsible gaming policy is developed in accordance with international gaming commission guidelines.

Compliance100%

Play Safe, Play Happy

At dh88, every player's safety is our responsibility. Register today and enjoy the platform with our responsible gaming tools.

18+ only  ·  Responsible gaming tools are free  ·  24/7 Support

বাংলা